Fee Structure

How Our Fee Structure Work
Step Services Amount (excl. VAT) By When it Should Be Paid
1. Application Fee Completion and submission of Form 16 R50.00(as prescribed) Upfront and in full
2. Administration Fee (New Fee)
  • Consultation with consumer, including explanation of process and fee disclosure
  • Form 17.1 process
  • Loading consumer on the DHS* and
  • Rejection Process as per Form 17.2(a), including:
  1. Notifying the consumer and credit providers
  2. Updating the DHS, and
  3. Compliance with regulation 25
R300.00 per Debt Counselling application Upfront and in full
3. Determination Fee The fees under this item are aligned with the outcomes of the full assessment of the consumer’s financial information
3.1 Restructuring Fee Attending to the Form 17.2(b) process including, but not limited to, the following related services:

  1. Proposal preparation
  2. Loading the plan on the Debt Counsellor’s PDA*** profile
  3. Negotiating with credit providers
  4. Submitting the final proposal
  5. Supplying Debt Counselling documents to the attorney to draft the court application
  6. Updating the DHS
  7. Transferring the consumer
  8. Instructing the attorney to draft the court application/collating and filing NCT**** application, and
  9. Withdrawal by consumer (Form 17.W process)
For one applicant:

  1. The fee is either equal to the distributable amount** or a maximum fee of R8000.00
  2. Whichever amount is lesser

For consumers married in Community of Property:

  1. The fee is either equal to the distributable amount or a maximum fee of R9000.002.
  2. Whichever amount is lesser
Payable in Month 1 after drafting and submission of the proposals
3.2 Reckless Spending Fee (New Fee)
  1. Reckless lending assessment, and
  2. Supplying reckless lending documents to the attorney, to draft the affidavit on the assessment outcome
R1500.00 for Debt Counselling application Payable in Month 2 after completing the written outcome of the reckless lending assessment
4. After Care Fee Services include the following:

  1. Form 17.2(c) process
  2. Review of consumer’s financial situation
  3. Attending to payment queries
  4. Clearance process, including securing the paid-up letters
  5. Withdrawal by consumer (Form 17.W process), and
  6. Updating the DHS
For the entire Debt Counselling process:

  1. The fee is equal to 5% of the distributable amount or a maximum fee of R450.00
  2. Whichever amount is lesser
Payable every month after Month 2 in which after care services are rendered
5. NCT Submission Fee Submission of the NCT application R500.00 (Excluding the NCT Filing Fee) Charged and payable in Month 2 after completion of the restructuring process
6. Attorney Fee
  1. Drafting the court application, and
  2. Attendance at court
To be agreed upon upfront with the attorney and communicated in writing to the consumer when applying for Debt Counselling

Debt Counsellors are advised to negotiate that the legal fee be aligned to the disposable income of the consumer wherever possible

Payable to the attorney only after:

  1. One or more credit providers have not accepted the repayment plan;
  2. The attorney has drafted the court application; and
  3. The attorney has attended the hearing of the court application